FAQ
WE do! We do the designing, sewing, cutting, constructing, dying and painting ourselves in our Brooklyn Studio.
We try to be as sustainable as possible. In our case this means we mostly only work with existing fabrics, leathers and materials to make sure to help reduce textile waste. We love using our local neighborhood free group to source unwanted items like denim and jewelry and re-imagine them into something new. That being said, we refuse to sacrifice quality, so somethings may need to be purchased new in order to ensure the design has the best and longest lasting execution. In that case, we like to support our local small businesses.
Where do the fabrics come from?
We try to use existing fabrics for our handbags, garments + fabric based jewelry. Most of our fabrics are dead-stock or left-over sample yardage. Some of our upcycled garments come from trial production garments or store bought “inspiration” samples that are mutilated in a way that makes them unwearable as is. All of our denim is donated to us by our friends and neighbors in our local free group.
What is your return policy?
14-days full refund to original payment method
30-days store credit
Do you offer local pick-up or delivery?
Come and get it! We do offer local pick-up in Williamsburg, Brooklyn, NY. Once you enter you zip code on an order, it will offer you local pick up and delivery if you are in our area!
What do I do if I received a defective order?
You have the right to request a repair or replacement of any product purchased, if it is received in a faulty condition, of purchase! Please contact us via email at she.bang.brooklyn@gmail.com so we can make it right!
Do you offer custom orders?
Yes, we love custom orders! send us an email with any details or the product you love that is sold out and we will do our best to make you something you can love even more!